We want you to be entirely satisfied with the care and treatment provided from Forest Dental Care. If a filling, root filling, crown or bridge fails within a year we will provide free repair or replacement or a full or part refund, depending on the circumstances. If you are not satisfied with any part of the care or service provided at the practice please let us know and we will be more than happy to try and improve our service in whichever way possible. If you feel unhappy and have been upset as a result of care or service provided from the practice please talk to our complaints manager, Mrs. Furnaaz Mukadam or Dr. S. K Malik, who will deal with the complaint according to the practice’s complaints policy.
If you are an NHS patient and are not satisfied after your complaint has been dealt with, you can contact the:
NHS England Dental Services
P.O BOX 16738
Redditch
Worcestershire
B97 9PT

Phone: 0300 11 22 33

If you are a private patient, you can contact the Dental Complaints Service:
Dental Complaints Service
Stephenson House
2 Cherry Orchard Road
Croydon
CR0 6BA

Phone: 08456 120540
Email: info@dentalcomplaints.org.uk